Customer Service The Arik Way

Hello sweethearts, it has been quite a while since I last wrote. For those of you who enjoy reading this blog, I sincerely apologise. Sometimes life just takes over but I'm back now...yay!! Lol.
It took Arik Air annoying me to breaking point to bring me straight back but hey I'm here that's the important thing.

So I was on the 1pm Arik flight from Abuja to Lagos today (being exactly a week ago...sorry). Haven missed my flight yesterday, I decided to go early to the airport. I got to Abuja airport at about 11am. There was a flight scheduled for 11am, another one for noon and then mine at 1pm. Seeing as I was so early, I asked if it was at all possible to change my flight for the one at noon. I was assured that there were no seats left on that flight and so I was checked in for my 1pm flight. At check in, I was informed that I would be required to identify my luggage at the foot of the plane before boarding. I thanked the guy and went on to the lounge for the two hour wait for the flight. So far, no problems at all.

Something for the boy

A new LG shop just opened near where I live in Lagos and so I went to check it out. I had been needing to get a new fridge anyway.

I got there and quickly found what I was looking for - the shop is nicely laid out. Having identified the product I wanted, I called the attention of an assistant to put the purchase through. Again it was pretty straight forward. I walked with the girl to the payment desk, made the payment and got the receipt. The same assistant then handed me a sheet of paper to write down my address and phone number for delivery.